Returns & Exchanges
At World of Asaya, we want you to be completely satisfied with your skincare journey. If you are not happy with your purchase, we offer a hassle-free return and exchange policy within 15 days of delivery for unused and unopened products.
Initiate Your Request
Visit our returns portal or email our support team with your order number and photos of the items you wish to return or exchange.
Package Securely
Ensure the products are in their original packaging and placed securely in a shipping box to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided by our team and drop the package off at any authorized courier location.
Receive Refund or Exchange
Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing